Home > Booking conditions camping Le Bois Joli Vendée
Booking conditions camping Le Bois Joli Vendée
GENERAL TERMS AND CONDITIONS OF SALE:
These General Terms and Conditions of Sale apply to all bookings, without
exception, for rental accommodation or bare pitches at Camping Le Bois Joli,
located at 2 rue de Châteauneuf, 85710 BOIS DE CÉNÉ, made via our website
https://www.camping-leboisjoli.com/, by telephone at +33 (0)2 51 68 20 05 (local
call rate depending on operator), by post or by email.
We ask that clients read these General Terms and Conditions of Sale carefully. By
confirming their booking, the client agrees to comply with and fully adhere to
these General Terms and Conditions. Camping Le Bois Joli reserves the right to
modify them at any time. In all cases, the version applicable to the client will be
the one received at the time of booking.
The main information about our services as well as these General Terms and
Conditions of Sale are indicated on our website: https://www.campingleboisjoli.
com. It is the sole responsibility of the client to choose and book one of
our services.
1. BOOKING
The booking becomes effective upon receipt of payment of the deposit or as soon as an
agreement has been reached with the campsite for a payment followed by confirmation
by email from us. Any booking must be accompanied by the booking contract to be
downloaded from our website:
Booking contract, and returned to us at our address Camping Le Bois Joli – 2 rue de
Châteauneuf – 85710 BOIS DE CÉNÉ or by Email (contact@campingleboisjoli.fr).
The booking request must be accompanied by a deposit amounting to 30% of the rental
cost + the non-refundable booking fees + the optional non-refundable cancellation
guarantee. The balance of the stay must be paid no later than 30 days before the start
date of the stay at the campsite. The deposit will be deducted from the balance of the
stay. The balance of the stay remains due in full to the campsite in the event of
cancellation of the stay.
For all bookings less than 30 days before arrival and for all short stays (1 to 5 nights): the
full amount of the stay will be required. The applied rates are firm and correspond to
those in force on the date of signature of the contract.
The booking is personal and nominative; it is forbidden to sublet or transfer the booking
to a third party. The signatory of the booking contract must be of legal age; he or she will
then be responsible for the equipment entrusted. Camping Le Bois Joli considers that
any booking(s) of 3 accommodations or more and/or of 12 people or more made by the
same natural person or by different natural persons who know each other and are
travelling together for the same purpose, on the same dates and at the same campsite
constitutes a group. Any group booking request must be sent by email to
contact@campingleboisjoli.fr or by telephone at +33 (0)2 51 68 20 05 (local call rate
depending on operator), specifying that it is a group booking request. The campsite
reserves the right to study the request before accepting or refusing it. For safety reasons
(aquatic area, evacuation of the campsite in the event of an alert…) and health reasons
(hospitalisation…), unaccompanied minors, within the meaning of Article 389 of the
French Civil Code, are not admitted. Furthermore, the campsite is not authorised, within
the meaning of Decree 2002-883 of 3 May 2002, to provide collective or individual stays
away from the family home for minors under 18 who are not accompanied by one of
their legal guardians. As for minors accompanied by their legal guardians, they are
placed under the sole responsibility of the latter and must in no case be left
unsupervised within the campsite (including the aquatic area). Cleaning of the rental
accommodation is the responsibility of the tenant. The decision to accept the booking
depends solely on the campsite; this agreement may be cancelled at any time in the
event of non-compliance with the campsite’s internal rules. And without any possible
refund.
Specific clauses related to online booking on the website https://www.campingleboisjoli.
com:
Any order request placed on the website constitutes the formation of a distance contract
and necessarily implies acceptance, without restriction or reservation, of these terms
and conditions.
Use of the website:
The client guarantees to the company Camping Le Bois Joli that he or she is of legal age,
legally capable and has any authorisations that may be necessary to use the method of
payment chosen by him or her when validating the order. Access to and use of this site
are authorised solely for the purpose of booking stays with Camping Le Bois Joli. The
client agrees to use this site in a responsible manner, in full compliance with these
General Terms and Conditions of Sale as well as with local laws and regulations,
including import-export rules. Without exception, no part of the content of the site may
be used as a trademark or service mark, for pornographic, illegal or defamatory
purposes, to infringe the private or public life of anyone, nor to infringe any intellectual
property rights, name rights, registered trademarks or service marks, or any other
intellectual property rights of any person or entity. The client also agrees not to use this
site to develop products or services that would be offensive, illegal, harassing,
defamatory, threatening, harmful, obscene, malicious or otherwise reprehensible. The
campsite may terminate the services provided to any client who is found to be using the
services for undesirable or illegal purposes. No downloading, retention, modification,
publication or distribution of any part of the site content is authorised or permitted. The
client is personally responsible for the use he or she makes of the site content. He or she
agrees not to include in the content of this site any text, image, drawing, trademark or
service mark, nor any work whose intellectual property rights belong to any third party
without having previously obtained the appropriate authorisations from the owners. By
making a reservation on this site, the client guarantees that he or she has all the rights,
permissions and authority necessary to place the order. He or she also agrees to be
personally responsible for all reservations made.
The bookings concerned by this chapter are made on the website:
https://www.camping-leboisjoli.com
via the website: https://bookingpremium.secureholiday.net/fr/7225/ of the company
Ctoutvert.
Rentals: The rental accommodations are rented out and insured for a number of
people and a length of stay determined in advance. Once validated, this information is
firm. For insurance and safety reasons, it is strictly forbidden to exceed the maximum
capacity of the accommodation (depending on the rental) or of the pitch (6 people).
OBLIGATION TO DECLARE THE NAMES AND AGES OF ALL PARTICIPANTS IN THE STAY
(INCLUDING CHILDREN AND BABIES). Any change in the number of people or
participants must be reported to reception BEFORE your arrival and will only be
validated after having received the campsite’s agreement. In the event that people not
listed on the booking contract are present during the stay, a supplement of
€12/person/day will be charged (subject to not exceeding the maximum capacity of the
accommodation, in which case the campsite is entitled to refuse access). Any
inaccurate declaration on the booking form, in particular the number of people
declared for the duration of the stay, will result in the immediate interruption of the
stay and all sums paid will remain the property of the campsite.
Capacity: “Privilège 2-bedroom” mobile homes are subject to a supplement of
€12.00/person/night for the 5th and 6th person. “Privilège 3-bedroom” mobile homes
are subject to a supplement of €12.00/person/night for the 7th and 8th person. These
supplements apply in the event of rental during low periods (from 5 April 2025 to 5 July
2025 and from 30 August 2025 to 05 October 2025).
Bare pitch: The same conditions apply. It is strongly recommended to indicate the
dimensions of your tent or caravan. The campsite will not be held responsible for
changes in dimensions between the booking date and arrival at the campsite and for
the impossibility of setting up on site if the size of the equipment has not been
provided.
It is the client’s responsibility to check the accuracy of his or her booking and to report
any error to the campsite. In the event of modifications to the booking, they will be
carried out within the limits of availability and feasibility.
Under no circumstances may the tenant authorise himself or herself to remain on the
campsite after the end of the rental period.
The communication media are non-contractual. Any document other than these
General Terms and Conditions of Sale (in particular catalogues, leaflets,
advertisements, brochures, posters, notices) has only an informative and indicative
value, non-contractual. The plans and photos of the rental accommodations are given
for illustrative purposes only. The layout and characteristics of the rooms may vary
from one model to another. Reference should be made to the written description of
the layout available in the accommodation section of the campsite’s website in order to
know the exact composition of each type of rental accommodation. For any questions,
our reception team is at your disposal on +33 (0)2 51 68 20 05 (local call rate
depending on operator).
It may happen that certain activities and facilities offered by the campsite (directly or
through service providers) such as wifi or elements of the aquatic area, mentioned in
the description, are removed. In particular for climatic reasons or in the event of force
majeure, or are not functioning, in particular in the early and late season. The
campsite’s liability cannot be engaged. The campsite will inform the client of any works
/ hazards / developments undertaken during the stay.
2. VACAF LABELLING
We are VACAF approved. Under no circumstances are we attached to the VACAF
service. We are independent and work in partnership with the VACAF services. We take
care of registering and validating the AVF (Family Holiday Allowance) via the internet
and the VACAF service (depending on available funds). Important: Please provide your
beneficiary number when booking as well as your postcode, otherwise your file cannot
be processed. We are not responsible for your eligibility for AVF or AVS. It is the client’s
responsibility to pay, according to one of the payment methods indicated in the article
“Payment Terms”, the balance of the stay at least 30 days before arrival. Failing
payment within this period, the campsite reserves the right to consider the booking as
cancelled and the terms of the article “Cancellation Conditions” will apply. In the event
of cancellation less than 30 days before the start of the stay, the total amount of the
stay, 100% including the AVF or AVS share, will be required.
3. PREFERENCES
The campsite does not guarantee special requests made at the time of booking (pitch
number, location preference or other…). When booking, a pitch number is allocated to
you automatically according to the optimisation of our schedule by our software.
However, this pitch number is not contractual and will not be communicated to you
before your arrival. The location of your mobile home is only definitive on the day of
your arrival at the campsite.
4. TOURIST TAX
The tourist taxes established by the Municipality (i.e. €0.45/adult/day) are not included
in our rates. They are collected per person over 18 years of age and per day, over the
entire opening period of the campsite.
5. PAYMENT TERMS
For payment of the deposit and the balance of your stay: we accept payments by Credit
Card, ANCV Holiday Vouchers, Bank Cheque, Bank Transfer and Postal Order. Bank
cheques payable to Camping Le Bois Joli are no longer accepted less than 45 days before
the start of the stay nor on site. For bank transfers, a copy of the transfer must be sent
to the campsite and must mention the booking number.
For payments in instalments: only payments by cheques and direct debits are accepted.
A written agreement on the duration and amount of the monthly instalments is
established between the campsite and the client. Any failure to pay will result in a late
payment penalty which will be added to your next direct debits. In the event of late
payment and after 3 reminders from the campsite, the booking will be cancelled and the
total amount of the stay will be due (including the AVF share).
Additional information on credit card payments: accepted cards are Carte Bleue, Visa,
Eurocard/Mastercard. American Express cards are not accepted. The transaction is
immediately debited from the Client’s credit card after verification of the card details. In
accordance with Article L.132-2 of the Monetary and Financial Code, the commitment to
pay and to give by means of a payment card is irrevocable. By providing the information
relating to his or her credit card, whether online or by telephone, the client authorises
the campsite to debit his or her credit card for the amount of the deposit or the total
amount of the stay. For this purpose, the client confirms that he or she is the holder of
the credit card to be debited and that the name appearing on his or her credit card is
indeed his or her own.
On-site payments: at the campsite, only payments by credit card (listed above), cash, and
ANCV holiday vouchers are accepted. Cheques are not accepted on site.
6. PROMOTIONAL OFFERS AND “PARTNER” BENEFITS
Promotional offers are subject to certain conditions and cannot be combined with each
other nor applied retroactively unless otherwise stated. Promotional offers cannot be
applied to a booking that has already been paid in full or in part. On such occasions, it is
possible that for the same stay, clients may have paid different prices. Clients who have
paid the highest price may in no case benefit from a refund of the difference between
the price they paid and the promotional price. To benefit from a “partner” advantage,
the client must justify entitlement to said advantage in accordance with the provisions
agreed with the campsite. Holders of “partner” advantages must imperatively be the
holders of the stay. The campsite will verify the applicability of the offer. In the event of
fraud, the amount of the discount will be claimed from the client.
7. CANCELLATION / WITHDRAWAL CONDITIONS
We strongly recommend that you take out cancellation insurance in order to benefit
from reimbursement of the stay costs (according to the general terms and conditions of
the insurance – the establishment’s booking fees and the amount of the cancellation
insurance are non-refundable). This insurance is optional and represents 5.5% of the
cost of the stay (excluding booking fees and tourist tax) with a minimum flat rate of €20.
The complete general cancellation conditions are available upon simple request or can
be consulted online on Campez Couvert or on the campsite’s website in the “cancellation
insurance” section.
In the event of cancellation by the client or of no-show, no refund will be possible by the
campsite since the latter has offered subscription to cancellation insurance. In the event
of cancellation more than 30 days before the start of the stay, 30% of the amount of the
stay will be due to the campsite as well as the recorded booking fees. In the event of
cancellation less than 30 days before the start of the stay, the total amount of the stay
(100% including the AVF share) will be required. The cancellation invoice will only be
issued to the client after full payment of the cancellation fees (30% or 100% according to
the explanation above).
Right of withdrawal: The consumer does not benefit from a right of withdrawal in
accordance with Article L. 221-28 of the Consumer Code, which provides that: “The right
of withdrawal cannot be exercised for contracts: 12 For the provision of accommodation
services, other than residential accommodation, transport of goods services, car rentals,
catering or leisure activities which must be provided on a specific date or during a
specific period.”
8. ARRIVALS / DEPARTURES
Upon arrival at the campsite, please register at reception before 6:00 pm.
Pitches: arrivals take place between 2:00 pm and 6:00 pm and departure before 12:00
noon.
Rentals: arrivals take place between 3:00 pm and 6:00 pm and departure before 10:00
am (no appointment).
In the event of late arrival, please inform us before 6:00 pm on +33 (0)2 51 68 20 05; in
the absence of a message, the pitch becomes vacant 24 hours after the arrival date
mentioned in the contract.
No arrival will be accepted after 9:00 pm. In the event of late arrival, you must present
yourself the following morning at reception for registration, failing which we will not be
able to accept your stay at the campsite. No reduction or refund will be granted in the
event of a delayed arrival or an early departure.
9. INVENTORY OF FIXTURES
Upon arrival at the campsite, the inventory of fixtures is carried out by the client. Any
problem related to the accommodation (missing item, breakage, cleanliness) must be
reported in writing and submitted to reception on the same day.
Departure takes place without an inventory of fixtures no later than 10:00 am; the keys
must imperatively be returned before 10:00 am to reception or placed in the box
provided for this purpose at the entrance to reception.
Departure without an inventory of fixtures: After your departure, the members of our
cleaning team will check the general condition and the state of cleanliness of the rental
accommodation and will give their approval for the destruction of your security deposit
(cheque or credit card number); a confirmation email will be sent to you. Your security
deposit cheque may be returned to you by post; in this case, please provide us with a
stamped envelope.
10. SECURITY DEPOSIT (deposit)
Its amount is €300 for rentals and €150 for bare pitches. This security deposit
constitutes our insurance for compliance with the rental installation entrusted to you,
the state of cleanliness in which you will return the accommodation to us upon your
departure, compliance with the instruction not to smoke inside the rentals, and
compliance with the internal rules: in particular noise disturbances. This security deposit
does not constitute a limit of liability and may be cashed in to cover the costs of
restoring the rental accommodation if necessary. Retention of the security deposit does
not exclude additional compensation in the event that the costs exceed its amount. Endof-
stay cleaning is the responsibility of the tenant: this cleaning implies leaving the
washable mattress protectors on the beds and pillows clean (do not remove the covers),
wiping down the furniture; shaking cushions and mattresses to remove sand, cleaning
the microwave, gas hobs, coffee maker, refrigerator (defrost it the day before your
departure if necessary), leaving the dishes clean and put away, fully cleaning the
bathroom (washbasin, shower and WC), sweeping and cleaning the floor, leaving the
garden furniture clean and tidy, depositing your rubbish bags and respecting the sorting
indicated at the area provided for this purpose, leaving the surroundings of the mobile
home clean. Upon your departure, if these instructions are not respected, the cost of the
cleaning package will be requested from you (€300). After your departure, the members
of our cleaning team will check the general condition and the state of cleanliness of the
rental accommodation and will give their approval for the destruction of your security
deposit (cheque or credit card number). Your security deposit cheque may be returned
to you by post; in this case, please provide us with a stamped envelope.
Insects: Before being rented out, the rental accommodation has been subject to regular
cleaning. During the stay, the clients are responsible for this maintenance. If, despite
efforts and regular maintenance of the accommodation, the tenant notices the presence
of undesirable insects (such as spiders or ants), it is his or her responsibility either to
take the necessary action or to inform the campsite so that it can take the necessary
action. If, despite the operator’s efforts, the problem is not completely resolved, and this
taking into account in particular the configuration of the premises, the operator declines
all responsibility and it will be up to the tenant to use, where appropriate, certain
repellents, for example to keep mosquitoes, bedbugs, etc. away.
11. COMPLAINTS AND DATA PROCESSING
Complaints will only be taken into account if they are dated and signed, precise and
relating to recent facts.
In accordance with the GDPR and our privacy policy, you authorise the campsite to keep
your contact details in order to send you commercial information and for the purpose of
facilitating the management of your booking. Your data is kept for 3 years. Under no
circumstances will your personal data be transmitted to third parties; it will remain
strictly confidential and used only by the campsite staff. In the event of refusal, simply
inform us by letter to Camping Le Bois Joli, 2 Rue de Châteauneuf, 85710 Bois de Céné,
indicating your surname, first name and address.
CONSUMER MEDIATION: In accordance with the provisions of Article L 612-1 of the
Consumer Code, any client of the campsite has the right to free recourse to a consumer
mediator with a view to the amicable resolution of a dispute which would oppose him or
her to the operator of the campsite. The contact details of the consumer mediator that
the client may refer to are as follows: CM2C, 14 rue Saint Jean 75017 Paris,
https://cm2c.net/ – Telephone: +33 (0)1 89 47 00 14.
12. RIGHT TO IMAGE
You authorise, without any compensation, Camping Le Bois Joli to use photos and videos
of you and of all participants in this stay, for the campsite’s advertising needs (brochure,
internet…), without any time limitation. Otherwise, please complete the following
declaration:
I, the undersigned …………………………………, do not authorise the campsite to reproduce,
publish, edit or represent my image and that of all participants appearing in this
contract, for its advertising needs. Signature:
13. LIABILITY
The liability of Camping Le Bois Joli cannot be engaged in the event of:
theft, loss or damage of any nature whatsoever, during or following a stay
fire, bad weather or other incidents falling under the civil liability of campers
breakdown or shutdown of technical equipment, breakdown or closure of facilities
damage caused to or suffered by vehicles within the campsite.
The tenant is required to cover his or her civil liability by insurance; a certificate may be
requested upon arrival. You are reminded that swimming in the campsite’s aquatic area
remains under the full responsibility of the parents or guardians. In the event of a
dispute, the competent court shall be that of Les Sables d’Olonne.
Although the campsite makes every effort to maintain an operational service, it cannot
offer any guarantee as to the continuity of access to its website and therefore declines
all responsibility for any direct and/or indirect damage caused by the impossibility of
accessing it in whole or in part or which may arise from the use of the service by an
internet user. Under no circumstances may the campsite be held responsible for
damage resulting from a loss of data, or from the fact that the campsite has been
informed of any risk concerning the use or operation of the site, or from the
impossibility of providing the stays that the client orders from the campsite, including
without limitation damages resulting from error, omission, virus, delay or interruption of
service. In the same way, the campsite cannot be held criminally or civilly liable for the
consequences resulting from inappropriate or unauthorised use of the website or its
content by users or any other third party.
The campsite cannot be held responsible, due to communication by any third party, for
photographs that they have declared to have the rights to, for false, misleading or
erroneous information that would be mentioned in their catalogues or on their websites
concerning the campsite, and in particular the presentation photos, descriptions,
activities, leisure activities, services and operating dates.
The campsite cannot be held responsible for non-performance or improper
performance of the contract concluded, in the event of fault on the part of the client, in
the event of force majeure or due to the unforeseeable and insurmountable act of a
third party external to the provision of the services provided for in the contract. In any
event, in the event that the campsite is recognised as liable for any reason whatsoever,
any possible compensation shall be limited to the amount of the stay.
14. INTERNAL LIFE
Wearing the wristband is mandatory.
Aquatic Area: Unsupervised. Wearing the wristband is mandatory.
Children remain under the supervision of their parents. Due to the strict hygiene rules
imposed by the ARS, swim shorts, underwear, wetsuits and long clothing are not
authorised in the pools. For men, only swim briefs and swim boxers are authorised, and
for women, only one-piece or two-piece swimsuits are authorised. In order to respect
this area and the quality of the water, it is forbidden to enter with shoes, food, balls,
inflatable mattresses, radios and cigarettes.
Children’s playgrounds: Children are under the responsibility and supervision of their
parents. The playgrounds are closed from 10:00 pm to 10:00 am.
Television: the campsite is not responsible for disruption to the reception of television
channels.
Pets: Your pet (under 10 kg / 1 animal per pitch or accommodation) is accepted, kept on
a leash at all times, never alone nor in the rental accommodation nor on the pitch, and
upon presentation of an up-to-date vaccination record. Identification is mandatory. Dogs
of 1st and 2nd category and NAC (New Companion Animals) are strictly forbidden. Pets
must relieve themselves outside the campsite and any accidents must be picked up. For
obvious hygiene reasons, they are not admitted into the bedrooms of the rental
accommodations and the aquatic area. In order to guarantee the safety of all our
holidaymakers and their animals, it is mandatory that animals present in our
establishment be vaccinated against rabies.
Cleanliness: The whole team remains vigilant in matters of hygiene for your well-being
as well as the aesthetics of the campsite and its facilities: please respect the cleanliness,
hygiene and appearance of the campsite. Parents must keep their children under their
supervision, accompany and help them to the toilets and showers and prevent them
from playing in the sanitary blocks. Children must never be alone, particularly in the
aquatic area, in the sanitary facilities and in the playgrounds. Cigarette butts must not be
thrown on the ground but into the bins provided for this purpose. It is your duty to keep
the common areas clean.
Eco-responsibility: Everyone must monitor their water consumption and adopt ecoresponsible
gestures.
Rubbish bins: Deposit your rubbish bags in the room at the entrance to the campsite. Be
vigilant about selective sorting; deposit your glass bottles, packaging and magazines in
the containers provided for this purpose. A composter is available 100 m from the
entrance to the campsite.
Safety: Electrical appliances (plancha, barbecue, etc.) are forbidden. Only gas barbecues
and planchas are authorised; do not use them on the terraces (grease marks).
Silence: Silence must be total between midnight and 7:00 am. Vehicle circulation is
limited to 10 km/h and is forbidden in the campsite between 10:00 pm and 7:00 am (the
access barriers are closed during these hours). In the event of noise or disturbances,
those responsible will be expelled without refund.
Visitors: They are welcome under the responsibility of their hosts; they are requested to
present themselves at reception and to pay, if necessary, the fee provided for. In all
cases, their vehicles must be parked outside the campsite and access to the aquatic area
is not authorised.
Electric car: It is not possible to recharge your electric car on your pitch or within the
campsite, as no equipment is provided for this purpose.
15. THE INTERNAL RULES
Each tenant undertakes to read and respect the internal rules which are displayed at the
entrance to the campsite. These rules have been established under the aegis of the
Ministry of Tourism, in partnership with the Directorate for Competition and Fraud
Repression, the FFCC representing users, and the FNHPA representing the profession.
Camping Le Bois Joli ****
Classification decision of 12 June 2023
SIRET No.: 91125081900016 – RCS La Roche-sur-Yon
Update of 26 January 2026